It’s often said that there are three main markets that will always exist: health, wealth and relationships. Luckily, this is...
The two of us work more towards the luxury, full service and experiential end, so of course we often laud...
Marketing overload has become a universal part of life in the world of junk email, spam texts, robocalling, retargeting and...
Two huge trends within the hotel spa world are thermal bathing and contrast therapy (hot plus cold). Both portend tremendous...
There was a fascinating hotel brand launch that occurred just after Earth Day, courtesy of none other than Adrian Zecha,...
Luxury hospitality in Santorini has always depended on a careful balance of spectacle and restraint. The caldera views, Cycladic architecture...
Following an exquisite stay at a luxury hotel, there are often numerous amenities, services and design qualities to remark on....
Sustainability has become a defining issue for the travel industry as climate volatility intensifies and hotels face growing pressure to...
With so much attention given to the business of running hotels efficiently, we may forget that it’s the emotional core...
Did you know that Abraham Maslow never came up with the hierarchy of needs pyramid named after him? Instead, this...









