Steven J. Smith appointed Managing Director at Grand Hyatt Baha Mar

Grand Hyatt Baha Mar, the luxury, family-friendly resort located along Cable Beach on the picturesque island of New Providence, The Bahamas, today welcomes Steven J. Smith as Managing Director. With an accomplished hospitality career spanning more than 40 years with Hyatt, Smith is recognized for delivering strong financial performance, elevating operations, and building meaningful partnerships within each community he has served.

As Managing Director, Smith will guide the resort’s day-to-day operations and long-term property strategy, working alongside the leadership team to advance operational excellence and reinforce Grand Hyatt Baha Mar’s reputation for exceptional service and memorable guest experiences.

“I’m thrilled to begin this next chapter at Grand Hyatt Baha Mar, a resort so deeply shaped by the vibrant culture and spirit of The Bahamas. I look forward to being part of this community, working alongside the fantastic Baha Mar team and building on the warm hospitality that makes the resort so special for guests,” said Smith.

Smith most recently served as General Manager of Hyatt Regency Hill Country Resort & Villas in San Antonio, Texas, Smith led the resort’s operations with a focus on revenue growth, enhancing guest satisfaction, and cultivating a strong team culture. He previously held General Manager roles at Hyatt Regency Houston, Grand Hyatt Washington, Hyatt Regency Washington, Hyatt Regency Long Beach, and Hyatt Regency Bellevue.

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Throughout his career, Smith has been honored for his leadership and industry impact, including being named General Manager of the Year by the Hotel Association of Washington, D.C. He has also served on several industry and tourism boards, including Destination DC and Visit Houston, reflecting his longstanding commitment to community engagement and hospitality leadership. With extensive experience across both urban and resort environments, Smith is exceptionally well-positioned to lead Grand Hyatt Baha Mar in this new role. 

Grand Hyatt Baha Mar offers travelers a luxurious escape in the heart of the Caribbean, with more than 1,800 guest rooms, luxury suites and residences. The resort features a dynamic collection of 40+ dining experiences, alongside a world-class casino and the 200,000-square-foot Baha Mar Convention, Art, and Entertainment Center, all set within the destination’s wide range of amenities. Its culinary portfolio includes standout concepts such as Marcus at Baha Mar Fish + Chop House by celebrity chef Marcus Samuelsson and the newly debuted Leola by acclaimed chef and restaurateur Scott Conant, underscoring its position as a leading dining destination in the region.