Craig Bond appointed Chief Operating Officer at Pan Pacific Hotels Group

Pan Pacific Hotels Group (PPHG) today announced the appointment of Craig Bond as Chief Operating Officer. The move marks a strategic internal promotion and reflects the Group’s continued investment in building a future-ready executive leadership team to support its next phase of growth.

A highly respected hospitality leader with deep operational and commercial expertise, Craig steps into the role following his tenure as Senior Vice President, Head of Operations. He brings a holistic approach to operations, ensuring that PPHG’s brand promise, commercial objectives and guest experiences are delivered consistently and profitably across its growing portfolio.

In his new role, Craig will oversee global operations across PPHG’s Pan Pacific, PARKROYAL COLLECTION and PARKROYAL brands. He will work closely with the Group’s executive leadership team to translate strategy into execution, strengthen operational discipline, build talent capability across regions, and harness technology to drive efficiencies, elevate guest and employee experiences, and support sustainable growth at scale.

Mr Choe Peng Sum, Chief Executive Officer of Pan Pacific Hotels Group, said, “Craig’s appointment reflects the depth and maturity of the leadership bench we have been deliberately building across the Group. He brings the clarity, strategic approach and people-centric leadership required to scale our operations while preserving the integrity of our brands. As PPHG advances into its next phase of growth, Craig will play a critical role in ensuring our ambitions turn into real outcomes.”

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Commenting on his appointment, Craig said, “I am honoured to take on the role of Chief Operating Officer at such an important moment for PPHG. I look forward to working with  a leadership group that is deeply aligned on where the business is heading and how we get there. Building on the Group’s strong momentum in recent years, and I will work closely with our teams across regions to further strengthen our operational foundations, develop our people, and support the Group’s ambitions as we continue to grow.”

By strengthening its executive leadership from within and aligning leadership capability with strategic priorities, PPHG continues to build the organizational resilience, talent depth and executional excellence needed to deliver sustainable growth in an increasingly complex global hospitality landscape.