Certify F&B Service Excellence with eHotelier’s Baseline

In hospitality, the quality of food and beverage service defines the guest experience. It’s not just about delivering meals—it’s about delivering moments. Whether you’re an individual professional or managing a team across multiple venues, the Baseline – Food and Beverage Skills certification from eHotelier is your strategic tool to raise the bar. 

For Individuals: Validate Your Skills and Accelerate Your Career 

If you’re a waitstaff, bartender, barista, or food runner, this certification is designed to validate your service expertise and guide your growth. It assesses your knowledge of service styles, order handling, guest engagement, hygiene, and compliance—skills that separate good service from unforgettable experiences. 

By completing the Baseline, you’ll earn a globally recognised certificate and receive a detailed performance breakdown. This isn’t just a badge—it’s a career asset that helps you move confidently toward senior roles and leadership positions in F&B. 

For Hotel Groups: Standardise Excellence Across Your Venues 

Consistency in service is critical to brand reputation and operational efficiency. The Baseline certification enables hotel groups to benchmark team knowledge, support onboarding, and drive continuous improvement across properties. 

Use it to evaluate new hires, identify training needs, and ensure every team member—from the bar to the dining room—delivers service aligned with your brand standards. It’s ideal for early-career F&B staff and a powerful tool for building a culture of excellence. 

Baseline helped us ditch one-size-fits-all training for a smarter, personalized strategy. Now, every training dollar is spent where it matters most.- Swiss Belhotel International

 

Certification Details 

The test includes 40 questions and must be completed in 40 minutes. Upon completion, learners receive a certificate with their score, providing an eHotelier certified grade—a globally recognised benchmark of food and beverage service knowledge. 

This certification is more than a test. It’s a strategic investment in guest satisfaction, staff development, and operational consistency. 

👉 Enroll in the Baseline – Food and Beverage Skills course now